The Ollang team is here in Monday-Saturday: 09:00 AM - 02:00 AM and Sunday: 09:00 AM - 06:00 PM to help with anything and everything you need.Get Started
Frequently Asked Questions
Frequently asked questions
For an easy and quick solution, check our frequently asked questions first.
Which languages do you offer?
What if I need urgent service?
How can I send my video file for translation?
Is it automated translation or is there a professional translator involved in the process?
I have a question regarding my order!
Can I transcribe a YouTube Video?
Do you accept international payment?
Which file formats do you accept?
How long does it take to transcribe or translate a file?
번역을 위해 비디오 파일을 보내려면 어떻게 해야 하나요?
자동번역인가요, 아니면 전문 번역가가 과정에 참여하나요?
파일을 복사하거나 번역하는 데 얼마나 걸리나요?
We are here to help
Need any Help
Have a quick look at our extensive FAQ for a quick and easy solution to any of your queries! Can't find what you're looking for? Contact our support team.
P: +90 212 706 18 83 Working Hours: Monday-Saturday: 09:00 AM - 02:00 AM Sunday: 09:00 AM - 06:00 PM (GMT +3)
1401 Pennsylvania Ave Unit 105 Wilmington, New Castle 19806, Delaware